Benefits for Smile Club members

Welcome to Smile Club

Become a Smile Club member and benefit from our loyalty program.

Smile from the beginning

Now we reward with a 2,5 % cashback after the registration. You can reach a higher loyalty category immediately after purchasing tickets, catering or recharging your leo credits. After each trip we will refund part of the ticket price in leo credits according to your current category and next time you will travel cheaper. The more you travel with us, the more rewards await you.

2,5%
reward
Orange
5%
reward
Bronze
7,5%
reward
Silver
10%
reward
Gold

Benefits for You

reward after each ride up to 10%
free seat reservation
simply pay with leo credits for tickets and catering
you are the first to know about news and discounts
cancel tickets before the regular departure time of the connection into leo credits

How does it work?

I am a Smile Club member, currently in the Orange category with 2,5% cashback.
I want to travel from Ostrava to Prague. I log in to my account and buy a ticket for 20 €.
After the ride I will receive a 2,5% cashback (0,5 €) in leo credits to my Smile Club account. I will then use the credits to buy another ticket or snack on board.

💰 25 % cashback

Children, pupils, students and seniors who are also members of the Smile Club will receive 25% cashback from the total amount of the ticket in loe crowns after each ride. This time-limited cashback does not add up with mileage cashback, but a higher cashback rate will apply.

Smile Club terms and condition >

Program for companies and their employees

Buy tickets using the invoice and get additional discounts based on monthly turnover. Your employees are entitled to double cashback of up to 20% for their private purposes.

More information >

Any questions?

What is cashback?

Cashback is the part of the ticket price that we will return to your Smile Club account in the form of leo credits after the ride. The condition is prior registration in the Smile Club loyalty program and finishing at least one ride.

What is leo credit?

Leo credits are our internal currency, with which you can buy tickets and catering even faster than when paying by card or via payment gateway. One leo credit is one Czech crown. A simple rate applies: 1 leo credit is 1 CZK, 1 € = 24 leo credits and 1 zl = 5 leo credits.

We also pay cashback for traveled tickets or compensation for delays in leo credits.

What are bonus and tariff leo credits?

Bonus leo credits are credits that you do not top up by yourself, but you receive them from us. Cashback is credited in bonus credits, and you can also get them as compensation. You will no longer receive cashback from bonus leo credits.
Tariff leo credits are credits that you get as a cashback for tickets in the tariffs Junior 6-17 years, Student 18-25 years, Senior over 65 years and tickets in the ZTP tariff. Cashback from cashback is possible from these tariff bonus leo credits.

Bonus and tariff leo credits are valid for 6 months.

How do I pay for catering with leo credit on train?

Payment with the leo credit for refreshments must be announced in advance to the board staff. You will be prompted to confirm your leo credit payment by entering your PIN into the steward's phone. The amount will then be deducted from your Smile Club account.

How did you change the rewarding?

Now you will not collect mileage, but the level of loyalty category is calculated according to real money spent on tickets, catering and recharging leo credit. The rewards are divided into 4 levels - Orange, Bronze, Silver and Gold. Immediately after registration you will be classified in the first level with a reward of 2.5%. Each additional level increases your reward by 2.5% to the final 10% in the level Gold.

Is the 25% cashback somehow limited?

If you qualify for a 25% cashback, then this cashback is valid always and everywhere, that is, for the entire trip without any restrictions on the country and the means of transport. This is a time-limited offer. Cashback is paid in tariff leo credits.

The 25% cashback does not apply to regional connections of Leo Express. On these connections you will receive cashback according to your current loyalty category.

Become a Smile Club member >

Log into the loyalty program Smile Club

Don't have an account yet?

By logging in I agree with conditions of the loyalty program, processing of personal data and declare that I have reached the age of 16. Cancellation of tickets is only possible to leo credits.